Privacy policy

Introduction

At Tanawul Foods, your privacy is our priority. We are committed to protecting your personal information and ensuring transparency in how we collect, use, and share data. This Privacy Policy outlines our practices to safeguard your privacy when you interact with our website and services.

Information We Collect

Personal Information

When you place an order or create an account on our website, we collect personal details, including:

Name
Email address
Mailing address
Phone number
Payment details (for bank transfers)

Non-Personal Information

We also collect non-personal data about your interactions with our website, such as:

IP address
Browser type
Device information
Browsing behavior

This helps us improve your shopping experience and customize our services.

How We Use Your Information

Order Processing: To process your orders, manage your account, and provide customer support.
Communication: We may use your contact details to send order updates, promotional offers, or newsletters (you can opt out anytime).
Personalization: To enhance your shopping experience by recommending relevant products.
Security: To prevent fraud and improve website security.

Sharing Your Information

Third-Party Service Providers: We may share your details with trusted third parties for payment processing, order delivery, and website services. They are obligated to keep your data confidential.
Legal Compliance: We may disclose your information if required by law or legal requests.
Business Transfers: In case of a merger or sale, your data may be transferred to the new owner.

Data Security

We use security measures such as SSL encryption and regular security audits to protect your personal information from unauthorized access or misuse.

Your Rights

Access & Correction: You can update your personal information by logging into your account or contacting customer support.
Data Deletion: You may request the deletion of your personal information, subject to legal and operational requirements.
Opt-Out: You can opt out of marketing emails by using the “unsubscribe” link in emails or contacting us directly.

Cookies & Tracking Technologies

We use cookies to improve website functionality, analyze traffic, and enhance your shopping experience. You can manage your cookie settings through your browser.

Changes to This Privacy Policy

We may update this policy periodically to reflect changes in business practices or legal requirements. Any significant updates will be posted on our website.