Refund policy

At Tanawul Foods, we take pride in providing 100% genuine and high-quality food products, ensuring customer satisfaction. If you are not completely happy with your purchase, we offer a hassle-free return and refund policy to ensure a smooth experience for you.

Returns

• If you receive a damaged, defective, or incorrect product, please contact us immediately at info@tanawulfoods.com or +92 329 1201528.

• To process a return, you must notify us within 7 days of receiving your order.

• Products must be returned in their original, unused, and sealed condition.

• Items on clearance or promotional sales are not eligible for return.

Refunds

• Once we receive and inspect the returned item, we will process a full refund of the product price.

• Refunds will be issued via the original payment method or as store credit, as per your preference.

• If the return is due to an error on our part, we will also refund the shipping charges.

Order Cancellation

• You can cancel your order before it is shipped by contacting us at info@tanawulfoods.com or +92 329 1201528.

• If your order has already been dispatched, it cannot be canceled. However, you may return it following our return policy.

For any assistance regarding returns, refunds, or cancellations, feel free to reach out to us! Your satisfaction is our priority.